Privacy Policy

Introduction

The purpose of the policy and Shopiboo’s commitment to data protection.

Data Collection Principles

Information we collect: data provided by the user and automatically collected data.

Use of Data

How and for what purposes we use the collected data.

Data Sharing and Third Parties

Circumstances under which we share data with third parties.

Data Security

Measures we take to preserve the security of data.

User Rights

The rights users have regarding access to, correction, deletion of their data, or objection to certain forms of data processing.

Cookies and Tracking Technologies

How we use cookies and other tracking technologies.

Changes to the Privacy Policy

How and when we update the policy.

Contact and Feedback

How users can contact us regarding privacy concerns.

Closing Provisions

The effectiveness of the policy and the conditions for acceptance by the users.

Introduction

Welcome to Shopiboo.com, where we are exploring new dimensions of digital commerce. Shopiboo is not just a platform; it’s a community where anyone can effortlessly create their own webshop with just a few clicks. We are committed to making this process not only simple but also secure and reliable for all our customers.

At Shopiboo, we understand that the foundation of business success is trust. Therefore, we prioritize the protection of your data and that of your customers. Our privacy policy is designed to ensure the security of your digital footprint while enabling you to conduct your business activities smoothly and efficiently.

This introduction lays the solid foundation upon which our data protection practices are built. Our goal is to communicate our principles and methods of data handling in a transparent and comprehensible manner. Rest assured that with every step you take on the Shopiboo platform, your personal information and your customers’ data are in the safest of hands.

Data Collection Principles

As you engage with Shopiboo.com or utilize our services, we gather various types of information, specifically tailored to enhance our offerings for our primary markets in the UK and the USA. This section delineates the nature of the data we collect and the guiding principles of our data collection practices.

User-Provided Information:

  • This encompasses all data actively supplied by you. It includes fundamental contact details like your name, email address, and phone number, as well as more comprehensive information such as your postal address and payment details, crucial for our UK and USA users.
  • When establishing your webshop or executing a purchase, especially relevant for our customers in these regions, you might furnish additional business-related information.
  • Interactions with our customer service team, including inquiries and feedback, are meticulously recorded and stored, enhancing our service quality and response efficiency, particularly for our UK and USA clientele.

Automatically Collected Information:

  • As you navigate Shopiboo.com, we automatically accrue data, capturing your browsing patterns, visited pages, viewed products, and completed transactions. This is vital in understanding the behavior and preferences of our users from the UK and the USA, enabling a tailored shopping experience.
  • Technical data, such as your IP address, browser type, and operating system, are collected. This ensures our platform’s compatibility with your devices and bolsters site security, a priority for our UK and USA users.
  • Cookies and similar tracking technologies are pivotal in our data collection. They facilitate memory of your preferences, comprehension of site usage, and customization of marketing efforts, aligning with the interests and legal requirements of our UK and USA markets.
  • Our dedication to data privacy ensures that all gathered information is handled with the highest level of care and respect for your privacy. The data we collect is instrumental in providing a seamless, secure, and personalized e-commerce experience, particularly tailored for our users in the UK and the USA. This data also supports the ongoing enhancement of our platform, ensuring that Shopiboo.com remains intuitive, user-centric, and at the forefront of digital commerce.

Use of Data

The data we collect at Shopiboo.com is handled with the highest regard for your privacy and is specifically adapted to enhance the experience of our primary markets in the UK and the USA. This section outlines the utilization of the collected data and the objectives behind it.

Improving User Experience for UK and USA Markets:

  • The information you provide is crucial in customizing your experience on Shopiboo.com. We use this data to adapt the layout of the webshop and recommend products that resonate with the preferences of our users in the UK and the USA.
  • Analysis of browsing patterns and purchase history, particularly from these regions, helps us understand user preferences and trends, enabling a more tailored and enjoyable shopping experience.

Customer Service and Support for UK and USA Customers:

  • Your interactions with our customer service team are invaluable in addressing your queries and concerns effectively, especially for our UK and USA users. The data collected during these interactions aids in providing prompt and accurate responses, enhancing our support services.
  • Feedback and reviews, particularly from these regions, are utilized to identify improvement areas in our products and services.

Product and Service Development for UK and USA Markets:

  • In the dynamic digital commerce space, we continuously innovate and refine our offerings, with special attention to the needs of our UK and USA customers. User interaction data from these markets guides our development process, facilitating the introduction of new features and services.
  • We monitor our platform’s performance, particularly focusing on how it serves the UK and USA markets, making necessary adjustments to our technology and infrastructure.

Marketing and Promotions in the UK and USA:

  • User data informs our marketing strategies, ensuring relevance and engagement, particularly for our UK and USA customers. This includes personalized offers, promotions, and updates about new products or services tailored to these markets.
  • Interaction with our marketing content from these regions helps us assess the effectiveness and shape future campaigns.

Legal Compliance and Security in UK and USA Operations:

  • We comply with legal standards and regulations in managing user data, with a focus on the specific requirements of the UK and USA markets. This includes using information to prevent fraud, resolve disputes, and enforce our terms and conditions.
  • The protection of data against unauthorized access is a top priority. We implement stringent security measures and continuous monitoring to ensure the safety of user information, especially for our customers in the UK and the USA.

At Shopiboo, our commitment is to responsibly and transparently use your data, ensuring it enhances your experience with us, making it as rewarding and secure as possible, particularly for our users in the UK and the USA.

Data Sharing and Third Parties

Within our operations at Shopiboo.com, particularly focused on our primary markets in the UK and the USA, we adhere to specific regional practices and legal requirements regarding data sharing and the involvement of third parties. This section is dedicated to detailing these practices.

  1. Data Sharing in the UK and USA:
    • In compliance with local regulations, such as GDPR in the UK and CCPA in the USA, we ensure that data sharing aligns with the legal frameworks of these regions. This includes obtaining explicit consent where required and ensuring data is shared only for legitimate business purposes.
    • We may share data with third parties who provide essential services like payment processing, data analysis, email marketing, and customer support, ensuring they adhere to the privacy standards set by UK and USA laws.
  2. Third-Party Partnerships:
    • Our partnerships with third-party service providers are carefully vetted, especially those operating within or serving customers in the UK and USA. We ensure these partners are compliant with respective regional data protection laws.
    • When working with partners in the UK and USA, data is shared under strict contractual agreements, safeguarding the confidentiality and integrity of your personal information.
  3. Legal Requirements and Compliance:
    • In instances where legal requirements necessitate the sharing of data, such as for law enforcement or tax purposes, we comply strictly with the legalities of the UK and USA. This is done with the utmost consideration for your privacy and only to the extent required by law.
    • Any requests for data access by government or law enforcement agencies in the UK and USA are critically assessed and responded to in accordance with the respective legal processes of these countries.
  4. User Consent and Transparency:
    • We maintain a policy of transparency with our users in the UK and USA regarding whom their data is shared with and for what purpose. Users have the option to opt-out of certain types of data sharing, in line with the rights afforded to them under regional laws.
    • Regular updates to our privacy policy reflect any changes in data sharing practices, ensuring our users in these regions are always informed.

At Shopiboo, our commitment to responsibly handling your data extends to every aspect of our operations, especially when it involves sharing with third parties. We recognize the unique requirements of our UK and USA users and are dedicated to upholding the highest standards of data privacy in these interactions.

Data Security

At Shopiboo.com, the security of your data is of paramount importance. In this section, we outline the comprehensive measures we take to ensure the integrity and security of the data entrusted to us by our users.

  1. Robust Security Protocols:
    • We employ state-of-the-art security protocols and technology to protect data from unauthorized access, alteration, disclosure, or destruction. This includes the use of encryption, firewalls, and secure server facilities.
    • Regular security audits and assessments are conducted to identify and address any potential vulnerabilities in our system.
  2. Data Encryption:
    • Sensitive data, such as payment information and personal details, are encrypted during transmission. This ensures that such information is protected from interception and misuse.
    • We utilize industry-standard encryption technologies to safeguard your data both in transit and at rest.
  3. Access Control:
    • Access to personal data is strictly controlled and limited to authorized personnel only. We enforce stringent access controls and regularly review access rights to ensure that only necessary personnel have access to sensitive data.
    • User authentication, authorization levels, and regular staff training are part of our commitment to maintaining a secure environment for your data.
  4. Monitoring and Response:
    • Continuous monitoring of our systems allows us to detect and respond swiftly to any security incidents or breaches. We have in place incident response protocols to manage such situations effectively.
    • In the event of a data breach, we are committed to notifying affected users and relevant authorities in a timely manner, in accordance with legal requirements and best practices.
  5. Data Retention and Disposal:
    • We adhere to best practices for data retention, ensuring that personal data is not kept longer than necessary for the purposes for which it is processed.
    • Secure methods are used for data disposal when it is no longer required, to prevent any potential misuse.

At Shopiboo.com, our dedication to data security is unwavering. We continuously update and refine our security measures to protect your data against emerging threats and to comply with the best industry standards. Ensuring the confidentiality, integrity, and availability of your data is at the core of our operations, providing you with a safe and secure online experience.

User Rights

At Shopiboo.com, we recognize and uphold the rights of our users, especially focusing on the specific rights afforded under local data protection laws in our key markets: the UK and the USA. This section outlines these rights and how we ensure compliance.

1.    Rights Under GDPR (UK):

·       In the UK, under the General Data Protection Regulation (GDPR), users have the right to access their personal data, request corrections, and even ask for the deletion of their data. Users can also object to certain types of data processing and have the right to data portability.

·       We provide mechanisms for UK users to exercise these rights easily, ensuring a transparent and responsive process for handling such requests.

2.    Rights Under CCPA (USA):

·       For our USA users, particularly in California under the California Consumer Privacy Act (CCPA), additional rights include the right to know about the personal data collected, used, and shared, as well as the right to opt-out of the sale of their personal information.

·       We implement specific measures to allow USA users, especially Californians, to exercise these rights, ensuring they have control over their personal data.

3.    Exercising Your Rights:

·       We have established a straightforward and accessible process for users in the UK and the USA to exercise their rights. This includes easy-to-follow instructions on our website and dedicated customer support for handling such inquiries.

·       We ensure that all requests from users regarding their data rights are addressed promptly and in accordance with the respective regulations of the UK and the USA.

4.    Transparency and Control:

·       Our commitment to transparency means we provide clear information about how user data is collected, used, and shared. Users in the UK and the USA have the ability to access and control their data, aligning with the regional legal requirements.

·       We regularly update our users about any changes to our data handling practices, particularly any changes affecting users in the UK and the USA.

At Shopiboo, respecting and protecting the rights of our users is paramount. We are dedicated to ensuring that our users in the UK and the USA are fully aware of their rights under GDPR and CCPA, and we provide all the necessary support to help them exercise these rights. Our approach is rooted in respecting user privacy and adhering to the highest standards of data protection.

Cookies and Tracking Technologies

At Shopiboo.com, our use of cookies and tracking technologies is an integral part of how we improve our services for users, especially considering our key markets in the UK and the USA. This section explains our approach to these technologies, including any region-specific practices and user consent requirements.

  1. Use of Cookies and Tracking Technologies:
    • Cookies, web beacons, and similar tracking technologies are employed on Shopiboo.com to enhance user experience, analyze site performance, and personalize content and advertising. This includes tracking user preferences, login information, and aggregate analytics data.
    • We ensure that our use of these technologies aligns with the best practices and legal requirements, particularly in the UK and the USA.
  2. Region-Specific Practices:
    • In the UK, in accordance with GDPR, we obtain explicit consent from users before any non-essential cookies are placed on their devices. Users have the option to manage their cookie preferences and can opt-out of non-essential cookies.
    • In the USA, particularly under the CCPA, we provide clear information about our use of cookies and tracking technologies. Californian users, for instance, are given the option to opt-out of the sale of their personal information, which may include data collected through cookies.
  3. User Consent and Control:
    • We have implemented user-friendly consent mechanisms on our website, allowing users in the UK and the USA to express their preferences regarding cookies and tracking technologies. This consent can be modified at any time through our website’s privacy settings.
    • We respect the choices of our users and ensure that opting out of cookies and tracking technologies does not adversely affect the user experience on Shopiboo.com.
  4. Transparency and Information:
    • Our commitment to transparency means we provide comprehensive information about the types of cookies and tracking technologies used, their purpose, and how users can manage their preferences.
    • Regular updates to our privacy policy reflect any changes in our use of these technologies, ensuring our users in the UK and the USA are always informed.

At Shopiboo, we understand the importance of balancing effective service delivery with the privacy rights of our users. Our approach to cookies and tracking technologies is designed to respect the user preferences and legal requirements in our primary markets of the UK and the USA, ensuring a respectful and compliant use of these technologies.

Changes to the Privacy Policy

At Shopiboo.com, we acknowledge the ever-evolving nature of online commerce and the importance of keeping our privacy policy up to date. This section explains how and when we update our policy, ensuring that our users are always informed about the latest practices.

  1. Policy Review and Update Process:
    • Our privacy policy is regularly reviewed to align with the latest legal requirements, technological advancements, and best practices in data protection. This proactive approach ensures that our policy remains relevant and effective.
    • Changes to the policy are made thoughtfully, considering the potential impact on our users and our commitment to transparency and data protection.
  2. Notification of Changes:
    • Significant updates to our privacy policy are communicated to our users through various means, including email notifications, announcements on our website, and updates within our platform. We ensure that these notifications are clear and accessible.
    • We encourage our users to review the updated policy to stay informed about how their personal data is being protected and used.
  3. Timing of Updates:
    • Updates to our privacy policy are made as needed, based on changes in data protection laws, user feedback, or operational changes within Shopiboo.com.
    • We aim to provide our users with timely updates, giving them ample time to understand and adapt to the changes.
  4. User Acknowledgment:
    • By continuing to use Shopiboo.com after these updates, users acknowledge and agree to the revised terms of the privacy policy.
    • We provide an easy-to-understand summary of key changes to aid our users in understanding the implications of any updates.

At Shopiboo.com, maintaining a transparent and current privacy policy is a cornerstone of our commitment to user trust and security. We understand the importance of keeping our users informed and their data protected, ensuring a safe and reliable online shopping experience.

Contact and Feedback

In our commitment to maintaining transparency and addressing any privacy concerns our users may have, we at Shopiboo.com have established various channels for communication and feedback. This section outlines how users can reach out to us regarding their privacy queries.

  1. Contact Methods for Privacy Concerns:
    • Users can contact us directly through several methods including email, and a dedicated contact form on our website. These channels are designed to be easily accessible for all users.
    • We strive to ensure that any queries or concerns related to privacy are handled promptly and efficiently by our dedicated team.
  2. Feedback Process:
    • At Shopiboo.com, we value user feedback as an essential tool for improving our privacy practices. Users are encouraged to share their thoughts and concerns about how we handle their personal information.
    • All feedback is reviewed carefully, and necessary steps are taken to address any issues raised. We aim to continuously improve our privacy practices based on user input.
  3. Responding to Privacy Inquiries:
    • We understand the importance of addressing privacy inquiries quickly and effectively. Our dedicated team is trained to provide comprehensive responses to all privacy-related questions.
    • Our response process is designed to be transparent and informative, ensuring that users receive clear and helpful information.
  4. Updates and Ongoing Communication:
    • We commit to keeping our users informed about any changes in our privacy practices. Updates to our privacy policy or practices are communicated through our website and other relevant channels.
    • We encourage users to stay engaged and informed by regularly visiting our website and reviewing any updates to our privacy policy.

At Shopiboo.com, our goal is to create an environment where users feel comfortable and secure about their privacy. We understand the importance of user trust and strive to be as responsive and transparent as possible in all our privacy-related communications. Your concerns are important to us, and we are here to ensure that your experience with Shopiboo.com is not only enjoyable but also secure and respectful of your privacy.

Closing Provisions

In this final section of Shopiboo.com’s Privacy Policy, we address the effectiveness of our policy and the conditions under which it is accepted by our users. This is crucial for ensuring clarity and compliance from both ends.

  1. Effectiveness of the Policy:
    • This Privacy Policy is effective from the moment it is published on Shopiboo.com. By accessing and using our platform, users are agreeing to the terms and conditions outlined in this policy.
    • The policy is applicable to all interactions on Shopiboo.com, including browsing, shopping, and any form of communication with our team.
  2. User Acceptance:
    • Users accept this policy by using Shopiboo.com. It is the responsibility of the user to review the policy periodically to stay informed about any updates or changes.
    • We encourage users to fully understand the terms of this policy. In case of any queries or concerns, our customer service team is always available to provide clarification.
  3. Conditions for User Acceptance:
    • Acceptance of this policy is assumed upon the continued use of Shopiboo.com. If users do not agree with any part of the policy, they should refrain from using the platform.
    • Users have the right to contact us for any clarifications regarding the policy. We aim to provide transparent and comprehensive information to ensure our users are well-informed.
  4. Updates to the Policy:
    • The Privacy Policy may be updated periodically to reflect changes in our practices or for compliance with legal requirements. All updates will be communicated through our website.
    • Users are responsible for reviewing the updated policy. Continued use of Shopiboo.com after changes have been made will constitute acceptance of the new policy terms.

By setting out these closing provisions, we aim to ensure that our users are fully aware of the effectiveness and acceptance conditions of our Privacy Policy. At Shopiboo, we are committed to protecting the privacy of our users and providing a transparent and secure online shopping experience.

If you have questions or concerns related to this Privacy Statement, you may contact us by email at info@shopiboo.com or by writing to us at:

Attn: Privacy Officer
Email: info@shopiboo.com

Shopiboo Ltd.

293 Sugar Mill Business Park, Oakhurst Avenue, Leeds, South Yorkshire,

United Kingdom, LS11 7HL